BuyBoosting is operated by MERIDEVO PTE. LTD. (UEN 202630503K), Singapore. This policy is part of our Terms of Use.
Money-back guarantee
If you are not satisfied with our service, contact us and we will refund the full amount you paid for the order, with no fees deducted, to your original payment method.
Cancelling an order
- Before a booster or coach has started, cancel at any time for a full refund.
- After work has started, you can cancel at any time and we refund the part not yet completed; if you are not satisfied with the part that was done, the money-back guarantee applies.
- If we cannot complete your order (for example, no suitable booster is available or the season ends), we refund the part not yet delivered, or the full amount if work has not started.
If your account is banned
A game publisher or platform can restrict, suspend or ban an account, and we cannot reverse its decision. If that happens because of the work we did on your order, contact us: once we have checked the cause, we refund the full amount you paid for that order to your original payment method. This does not apply to a restriction that existed before your order, to an action caused by your own use of the account, or to anything you do on the account after the order was completed. We cannot compensate for the account itself or for its items or progress.
How to ask for a refund
E-mail support@buyboosting.com with your order number, or write to us in the order chat. Refunds go back to your original payment method within 14 days of approval; how fast they appear depends on your bank or payment provider. We offer store credit (BoostCoins) only if you prefer it.
When we may refuse
We may refuse a refund where the request is abusive or fraudulent — for example false claims, altered evidence, or a chargeback opened while we are already handling your request.
Chargebacks
Please contact us before opening a dispute with your bank or card issuer; we resolve most issues faster directly.