Terms of use

Terms of Service ("Terms")

Version 2.0 — effective 12 July 2026. Previous version: 1.0 (20 January 2019). These Terms apply to all orders placed on or after the effective date shown above. Orders placed before that date are governed by the version of the Terms in force when the order was placed; earlier versions are available on request at support@buyboosting.com. We will give registered users at least 30 days' notice by e-mail before any material change takes effect.

Who You Are Contracting With

These Terms are a contract between you and BuyBoosting ("BuyBoosting", "we", "us", "our"), the operator of this Website and of the Service. You can contact us at any time by e-mail at support@buyboosting.com; we aim to answer every message we receive (privacy and data protection matters: gdpr@buyboosting.com). All prices shown on the Service are the total price payable, including any applicable VAT; any payment-provider charges are shown before you confirm your order.

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the https://buyboosting.com website (the "Service") operated by BuyBoosting.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply the information required to complete the Purchase, such as your e-mail address and the order details, including the game account, region, server and platform information needed to perform the service. Your payment card details and any billing address are entered directly with our payment provider (Stripe or PayPal) and are not received or stored by us.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We share the information you provide with the service providers we use to operate the Service and complete your order (for example our payment provider), and we may disclose it where necessary to handle a payment dispute or to comply with the law. Our Privacy Policy is the authoritative description of how we use and disclose your information.

We may refuse or cancel your order only where: (a) the service, or a suitable booster or coach for it, is unavailable within a reasonable time; (b) there is an error in the description, the price or your order details; (c) we suspect fraud, abuse, chargeback abuse or an unauthorised or illegal transaction; (d) providing the service would breach the law or a game publisher's rules; (e) technical or operational reasons prevent us from fulfilling the order; (f) the relevant competitive season ends before the service can be completed; or (g) you are subject to a refusal of service under these Terms.

Where we cancel an order, we refund the amounts you paid for the service that was not delivered, and that refund fully discharges our obligations to you in respect of the cancelled order.

Where we cancel your order on one of the grounds listed above before the service has started, we issue a full (100%) refund to your original payment method. A full refund issued in these circumstances restores you to your original financial position and completely discharges all of our obligations in connection with that order; it does not constitute a breach of contract. We are not liable for any subsequent change in prices, the expiry of promotions or discount codes, currency fluctuations, or any other cost associated with placing a new order.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

If we discover an error in the price or description of a service after you have placed an order, we will contact you as soon as possible and give you the choice of confirming the order at the correct price or cancelling it for a full refund. We will never charge you more than the price you agreed at checkout, and we will not change the agreed scope or price of an order that we have already accepted without your agreement.

Right of Withdrawal (EU Consumers)

As a consumer in the EU you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day the contract was concluded. To exercise it, inform us by a clear statement at support@buyboosting.com.

Our services are performed immediately: by placing an order and asking us to start the Service straight away, you expressly request that we begin performance before the end of the 14-day withdrawal period, and you acknowledge that you lose your right of withdrawal once the Service has been fully performed by us.

If you withdraw after performance has begun but before it is complete, you must pay an amount proportionate to what has been performed up to the moment you told us of your withdrawal, compared with the full price; we will refund the remainder to your original payment method within 14 days. If you would rather we did not start before the 14-day period has expired, tell us at support@buyboosting.com before we begin, and we will hold your order.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Customer Duties When Using Or Planning To Use Our Service

BuyBoosting is an independent business and is not affiliated with, endorsed by or sponsored by any game publisher, including Riot Games, Valve, Blizzard, Ubisoft, Psyonix, Krafton, Bungie, Supercell or NetEase. All game names, logos and trade marks are the property of their respective owners and are used for descriptive purposes only. You must not use our Service to violate or infringe the intellectual property rights of any game publisher or other third party.

By using our Site or any Service provided by BuyBoosting, you confirm that you have read these Terms, that you know what you are paying for, and that the service you order matches your in-game information (game, account, region, server, platform and current rank).

Game Publisher Rules and Account Risk

You acknowledge and agree that: (a) account sharing and the use of boosting or coaching services may be prohibited by the terms of service, end-user licence agreement or rules of the relevant game publisher or platform; (b) the publisher or platform may, at its own discretion, restrict, suspend, ban or reset any account, remove rewards or reverse rank progress, and we have no control over and cannot prevent, appeal or reverse such action; (c) you use our services with full knowledge of that risk and you accept it; (d) we give no warranty that any account will not be actioned by a publisher or platform, and we are not liable for any such action or its consequences, including the loss of the account or of any content or virtual items associated with it; (e) you warrant that the account you provide to us is your own, that you are entitled to grant us access to it, and that doing so does not infringe any third party's rights. You will indemnify us against any claim brought against us by a third party arising from a breach of this warranty.

Your Obligations While an Order Is Running

While an order is in progress you agree: (a) not to log into or play on the account (including in other game modes), unless we have agreed a schedule with you; (b) not to change the password, e-mail address or security settings, and to make any two-factor authentication code available to us promptly on request; (c) to give us accurate account, region, server and platform information; and (d) to respond to our messages within a reasonable time. If you do not, we may pause the order; any estimated completion time is extended accordingly; and we are not responsible for rank, progress or rewards lost as a result. Where such interference makes the order impossible to complete, we may cancel it and refund the price attributable to the part of the service not yet performed, and the part already performed remains payable.

Payment Disputes and Chargebacks

If you believe there is a problem with an order, you must first contact our support team (see "Complaints and Dispute Resolution" below). We will investigate; we aim to acknowledge your complaint within 5 working days and to give a substantive response within 30 days. Response times we state are targets, not binding deadlines, and a missed target is not a breach of these Terms. Raising a chargeback or payment dispute with your bank or payment provider without first giving us this opportunity is a breach of these Terms. Where a chargeback or payment dispute is decided in our favour, or is withdrawn as unfounded, you agree to reimburse us for the documented fees actually charged to us by the payment provider in respect of that dispute, together with a reasonable administrative cost, capped in total at EUR 40 per disputed order. We will never claim more than our documented actual loss. Nothing in this section limits your statutory rights, your rights under the rules of your card scheme or payment provider, or your right to complain to a public authority or an alternative dispute resolution body.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of BuyBoosting and its licensors. The Service is protected by copyright, trademark, and other applicable intellectual-property laws. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of BuyBoosting.

Refunds

All refunds are made in money, to your original payment method, within 14 days of the decision. Store credit is only ever offered as an alternative you may accept; you are never obliged to take it.

(a) Before the service has started: you may cancel and receive a full refund of the amount paid. (b) After the service has started: you may cancel at any time and receive a refund of the price attributable to the part of the service not yet performed, calculated against the ordered scope; the part already performed is payable. (c) If we cancel: if we are unable to complete an order — because no suitable booster or coach can be assigned within a reasonable time, for technical or operational reasons, because a competitive season ends, or under "Refusal of Service and Abusive Conduct" — we will refund the price attributable to the part of the service not yet delivered, and where the service has not started, the full amount paid.

Such a refund restores you to your original financial position, fully and finally discharges all of our obligations in relation to that order, and is not a breach of contract. We are not liable for any later change in our prices, expiry of promotions or discount codes, currency movements, or any other cost of placing a new order. This does not affect your statutory right of withdrawal or your statutory remedies for a service that is not performed in conformity with the contract.

Estimated Completion Times

Any completion times displayed on the Service — including on service pages, in the order flow, or communicated by our staff, boosters or coaches — are good-faith estimates only and are not binding deadlines. Actual completion times depend on factors such as booster availability, game server conditions, matchmaking and queue times, rank, region and platform. Unless expressly agreed otherwise in writing, a longer-than-estimated completion time does not constitute a breach of these Terms and does not, by itself, entitle you to compensation. If we determine that an order cannot be completed within a reasonable time, the refund provisions of these Terms apply.

Coupons and Promotional Codes

Discount codes, coupons, store credit and other promotional benefits ("Promotions") are provided at our sole discretion as a goodwill gesture. Promotions have no cash value, are non-transferable, may be limited in time or per account, and may be modified or revoked by us at any time — in particular where we suspect abuse or misuse, or where a Promotion was offered in the course of a dispute that the customer subsequently escalated through threats or other abusive conduct. The revocation of a Promotion does not entitle you to any compensation.

Refusal of Service and Abusive Conduct

We are a private business and reserve the right to refuse, suspend or terminate service to any customer at our sole discretion, without prior notice, where the customer engages in abusive conduct. Abusive conduct includes, without limitation: threats, harassment or insults directed at our staff, boosters or coaches; demanding compensation, discounts or other benefits under the threat of negative reviews, public defamation campaigns, chargebacks or reports to authorities; repeated bad-faith disputes; and any attempt to obtain services or benefits through deception.

Where we refuse, suspend or terminate the Service, we refund the price attributable to the part of the Service not yet delivered, and that refund fully discharges our obligations. We may withhold or set off amounts only to the extent permitted by law where you have caused us loss through fraud, chargeback abuse or other unlawful conduct. We may additionally revoke any outstanding Promotions, close the related support conversations, and block the customer's account, e-mail address, payment method and/or IP address from future use of the Service. Orders placed in circumvention of such a block may be cancelled and refunded without further notice.

For the avoidance of doubt, nothing in this section restricts your right to publish an honest and truthful review of your experience, to raise a legitimate payment dispute after following the complaints procedure below, or to contact any public authority or dispute-resolution body. What this section prohibits is the use of such steps, or the threat of them, as leverage to obtain money, discounts, free services or other benefits to which you are not entitled, and conduct that is abusive, threatening or harassing towards our staff, boosters or coaches.

Limitation of Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for damage caused intentionally or by gross negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited. Subject to that: (a) our total aggregate liability to you in connection with any order is limited to the amount you actually paid us for that order; (b) we are not liable for indirect or consequential loss, or for loss of in-game progress, ranks, seasonal or ranked rewards, cosmetic items, virtual currency, account value, loss of opportunity, loss of profit, or wasted time, however caused; (c) we are not liable for any action taken by a game publisher or platform in respect of your account (see "Game Publisher Rules and Account Risk"). These limits apply to claims in contract, tort (including negligence) and otherwise. Your statutory rights as a consumer are not affected.

Events Outside Our Control

We are not in breach of these Terms and are not liable for any delay in performing, or failure to perform, any obligation, where that delay or failure is caused by an event outside our reasonable control. This includes game or platform server outages, maintenance, matchmaking or queue problems, changes made by a game publisher, the end or reset of a competitive season, cyber-attacks, failures of internet, hosting, payment or other third-party services, and acts of public authorities. Where such an event occurs, we will tell you as soon as reasonably possible and the time for performance is extended for the duration of the event. If the event continues for more than 30 days, either you or we may cancel the order, and we will refund the price attributable to the part of the service not delivered.

Your Indemnity

You will indemnify us against any loss, cost, claim or liability we suffer that arises from your breach of these Terms, from any inaccurate information you give us, or from your not being entitled to grant us access to an account you provide.

Notifying Us of Problems

If you believe an order has not been performed as agreed, please tell us within 30 days of the order being marked complete, so that we can investigate while the relevant records and match history are still available. Telling us later does not extinguish your statutory rights, but it may make it harder for us to verify what happened.

Complaints and Dispute Resolution

If you are unhappy with an order, contact us first at support@buyboosting.com with your order number and a description of the problem. We aim to acknowledge your complaint within 5 working days and to give you a substantive response within 30 days. The response times stated in these Terms are targets, not binding deadlines, and a missed target is not a breach of these Terms. This does not affect statutory periods, in particular the 14-day statutory withdrawal and refund periods set out above. You agree to give us this opportunity before raising a payment dispute or chargeback, or escalating the matter publicly. If we cannot resolve the matter: (a) as a consumer resident in the EU you may refer the dispute to an alternative dispute resolution body; (b) you may also refer the dispute to the competent consumer conciliation body in your country of residence, and we will tell you by e-mail at support@buyboosting.com which body applies to your case if you ask us; (c) you retain the right to bring proceedings before the courts. Referring a dispute to any of these bodies is free of charge to you and nothing in these Terms discourages you from doing so.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by BuyBoosting

BuyBoosting has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that BuyBoosting shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may suspend or terminate your account immediately where: (a) you breach these Terms; (b) you engage in abuse, threats, extortion, harassment, threats of defamation, fraud or chargeback abuse; (c) suspension or termination is required by law or by a game publisher's rules; or (d) we can no longer lawfully or practicably provide the Service. We will give you notice where this is reasonably possible.

A suspension or termination under this section is a refusal of service for the purposes of the ‘Purchases’ section above.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Governing Law and Jurisdiction

These Terms are governed by the applicable law. However, if you are a consumer resident in the European Union, this choice of law does not deprive you of the protection of any mandatory provision of the law of your country of residence, which continues to apply to you. You may bring proceedings against us in the courts of your country of residence; we may bring proceedings against you only in the courts of your country of residence.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will give registered users at least 30 days' notice by e-mail before the new terms take effect. A change to these Terms will not apply retroactively to orders you have already placed: each order is governed by the version of the Terms in force when it was placed.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.